Class Code: 02422400

CLASS DEFINITION:

GENERAL STATEMENT OF DUTIES: To perform responsible technical work providing information, publication, resource, reference, and other statewide centralized information/library/communications services; to process data through electronic networks and the Internet using word processing, the World Wide Web (WWW) and other software programs; and to do related work as required.

SUPERVISION RECEIVED: Works under the supervision of a supervisor with considerable latitude
for the exercise of independent judgment and initiative; work is reviewed through conferences and reports.

SUPERVISION EXERCISED: Supervises and reviews the work of technical and support personnel assigned to assist

ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:

• To perform responsible technical work providing information, publication, resource, reference and other statewide centralized information/library/communications services.
• To process data through electronic networks using word processing, the WWW and other software
  programs.
• To answer requests and provide information on a wide variety of services and programs.
• To make important and routine contacts with the public, state officials, employees, etc.
• To establish and maintain a publications schedule for agency publications in both electronic and printed formats.
• To prepare information service documents for publications using various formats.
• To compile and maintain web pages for publication on statewide web sites.
• To participate in the design of agency web pages.
• To prepare camera-ready copy for flyers, reports, and other publications.
• To update and maintain online files of current materials for distribution.
• To answer questions regarding agency programs, policies, and services.
• To supervise and review the work of staff assigned to assist.
• To do related work as required.
• To perform responsible technical work providing information, publication, resource, reference, and other statewide centralized information/library/communications services.
• To process data through electronic networks using word processing, the WWW, and other software programs.
• To answer requests and provide information on a wide variety of services and programs.
• To make important and routine contacts with the public, state officials, employees, etc.
• To establish and maintain a publications schedule for agency publications in both electronic and
  printed formats.
• To prepare information service documents for publications using various formats.
• To compile and maintain web pages for publication on statewide web sites.
• To participate in the design of agency web pages.
• To prepare camera-ready copy for flyers, reports and other publications.
• To update and maintain on-line files of current materials for distribution.
• To answer questions regarding agency programs, policies and services.
  
• To supervise and review the work of staff assigned to assist.
  To do related work as required.

REQUIRED QUALIFICATIONS FOR APPOINTMENT:

KNOWLEDGES, SKILLS, AND CAPACITIES: 

• A working knowledge of state government, services, and programs
• A working knowledge of word processing and other computer applications
• A working knowledge of the operation of computer equipment and peripherals, and the ability to operate and make minor repairs to such equipment
• The ability to organize and present data in formats applicable to the user
  needs
• The ability to compile reports
• The ability to establish and maintain effective working relationships
  with staff, other governmental agencies, and the public
• The ability to supervise and review the work of technical and support personnel
• And related capacities and abilities.

EDUCATION AND EXPERIENCE:

• Education: Such as may have been gained through graduation from a college of recognized standing , including or supplemented by courses in computer science; and
• Experience: Such as may have been gained through: considerable employment in a position providing information to the public or in a clerical position involving the use of word processing equipment and other software programs.
• Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.