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Director, Enterprise Systems

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Posting Details

Position Information

Position Title Director, Enterprise Systems
Department Information Technology
Position Category Staff - NonClassified
Job Summary

Leads the Enterprise Systems team and oversees the management, development standardization and deployment of software solutions to support the delivery of services across the college.

Duties and Responsibilities

Provide leadership and expertise in managing enterprise information systems that include ERP, learning management, enterprise portal, business intelligence/decision support, data warehousing, content management, workflow automation and constituent management.

Oversee the end-to-end integration of software components and systems to support the effective and efficient delivery of services across the college.

Supervises, coaches and mentors the Enterprise Systems direct report staff.

Manage the selection, implementation, maintenance, and support of all ancillary information systems, applications, and services.

Recommend processes for requesting and prioritizing requests for new systems and systems development projects. Monitor and report on the status of projects.

Coordinate maintenance and enhancements of information systems to leverage resources, knowledge and best practices in the support of business process change.

Establish and maintain standards for analysis, design, coding, testing, and documentation of information systems.

Oversee the implementation of all application security for information systems and collaborate with other IT groups to implement a unified authentication strategy.

Participate in college committees and working groups to promote best practice use of information technology and constant improvement of business processes.

Lead Enterprise Systems business continuity planning, testing and implementation to support the college’s recovery time objective.

Respond to technical emergencies outside of normal working hours as needed.

Recommends changes to existing products, services and training programs to support students, faculty and staff.

Stays current with database systems, software applications for higher education, software development tools, and technology trends.

Other related duties as required.

Minimum Qualifications

Master’s Degree in Information Management, or a closely related field plus five (5) years of significant experience with enterprise information systems preferred; OR a Bachelor’s Degree in Information Management or a closely related field plus nine (9) years of significant experience with management information systems is required.

At least five (5) years of experience in managing an ERP system in a medium to large environment is required. Higher Education experience with Banner is preferred.

Three (3) years of experience supervising application development or project teams required, preferably in a Higher Education environment.

Knowledge of national and industry trends and best practices for enterprise systems design, development and support.

Knowledge of IT operation processes including asset management, project management, configuration management, incident management and change management.

Demonstrated capacity for self-directed learning is required.

Demonstrated ability to work effectively and collegially with colleagues is required.

Excellent analytical, organizational and communication skills are required.

Demonstrated supervisory skills and the ability to work collaboratively within a team is required.

Preferred Qualifications

Higher Education experience with Banner is preferred.

Knowledge of Oracle database architecture, database administration principles, best practices, and the uses of information technology to support organizational requirements is preferred.

Reports To Chief Information Officer
Campus Location Initially located at the Warwick Campus
Work Schedule Calendar
Shift, Days, and Additional Work Schedule Information Non-Standard; 35 hours per week
Full-time/Part-time Full-Time
Permanent/Limited Position Permanent
Benefits Yes
Name of Bargaining Unit Union None
Pay Grade BOE 16
Salary Range BOE 16; Range begins at $70,713
Additional Salary Information

Hiring salary commensurate with education and experience

Civil Service List position No
Licenses, Tools and Equipment

Computers and peripheral devices, such as printers and scanners.

Environmental Conditions

This position is not substantially exposed to adverse environmental conditions.

Desired Start Date asap
Position End Date (if temporary or grant)

Posting Detail Information

Number of Vacancies 1
Application Open Date 01/27/2017
Application Close Date (includes the grace period)
Open Until Filled No
Comments

Review of applications will begin immediately, and will continue until the position is filled; however, to ensure full consideration, complete application materials should be received by February 17, 2017.

Special Instructions to Applicants

To apply for this position, complete CCRI’s online application, and attach a cover letter and resume. You do not need to complete the ‘Education History’ or ‘Employment History’ sections within the application if you are attaching a resume that includes the same information. Please include name and contact information for three references within the application. Finalists will be required to provide official college transcripts.

If you need assistance with the online application process, please contact Human Resources at 401-825-2311. TTY: 401-825-2313.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have either 1) a Master’s Degree in Information Management, or a closely related field plus five years of significant experience with enterprise information systems OR 2) a Bachelor’s Degree in Information Management or a closely related field plus nine years of significant experience with management information systems?
    • Yes
    • No
  2. * Do you have at least five years of experience in managing an ERP system in a medium to large environment?
    • Yes
    • No
  3. * Do you have at least three years of experience supervising application development or project teams?
    • Yes
    • No
  4. * Where did you first learn of this job opportunity? (web site, advertisement/publication, agency referral, personal referral, other). Please be specific when using web site or publication names.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Cover Letter/Letter of Application
  2. Resume
Optional Documents
  1. Other Document