Job Summary

Under the general supervision of the Adult Ed Department Director, serve as a frontline Office Assistant for Adult Ed Department.

Duties and Responsibilities

• Register students enrolling in the Adult Ed Department (AEd) open enrollment and contract classes. As necessary, assist students having course selection and/or scheduling problems.

• Resolve problems that may arise at other AEd registration locations regarding enrollment, scheduling and record keeping.

• Be thoroughly knowledgeable about all Adult Ed programs and services, including the registration process

• Disseminate program information by telephone, in person, and electronically to potential and existing students as needed

• Perform data entry using Augusoft and other data systems

• Assist with monitoring the enrollment, scheduling, and cancellation of classes as needed, and contact registered students in case of cancellation, class delays and payment issues

• Maintain files and secure records

• Operate copy machine, facsimile and other office equipment as needed

• Act in a courteous and responsive way to customer needs and inquiries

• Participate in staff development activities offered through CCRI and/or the Division

• Work collaboratively with others in a diverse and inclusive environment

• Perform other duties as assigned.

Minimum Requirements

• High School Diploma or Equivalent

• Bilingual (English and Spanish)

• Ability to provide high levels of customer service with appropriate communication and interpersonal skills

• Proficiency with computerized file maintenance, word processing, spreadsheets, and database applications

• Accuracy and precision in data reporting

• Excellent organizational skills

• Ability to work independently in a busy environment

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment visa including student visas.